Notice of Privacy Practices.
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Effective date: January 15, 2026
HIPAA — and a stricter rule written just for addiction treatment.
Like every healthcare provider, Enlighten Recovery is covered by the Health Insurance Portability and Accountability Act (HIPAA), which limits how we may use and disclose your health information.
Because we treat substance use, your records get a second, stricter layer of protection: 42 CFR Part 2, the federal confidentiality rule written specifically for substance-use treatment programs. In plain language, Part 2 means:
- We cannot even confirm or deny that you are (or ever were) a patient here without your written consent.
- Any release of information you sign must name exactly who may receive information and what they may receive — never a blanket waiver.
- Anyone who lawfully receives your records from us cannot pass them on to someone else without your explicit, written re-authorization.
- The narrow exceptions — a medical emergency, a valid court order, mandatory reporting of abuse — are defined by federal law, and we will tell you about them at intake.
We use your information to provide treatment, to obtain payment (for example, verifying insurance benefits), and to run the practice. Anything beyond that requires your written authorization, which you may revoke at any time.
Your record belongs to your care. These rights belong to you.
Get a copy of your record
You may request a copy of your treatment record at any time. We process records requests within 30 days.
Ask us to correct it
If you believe information in your record is incorrect, you may submit a written amendment request. We respond in writing within 60 days.
See who we told
Upon written request, you may receive an accounting of disclosures of your health information made outside of treatment, payment, and standard operations during the prior six years.
Limit how we contact you
You may ask us to contact you only at certain numbers or addresses — for example, no voicemails at work. Tell us at intake or any time after.
File a complaint
You may file a complaint with us (attn: Privacy Officer) or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will never retaliate against you for filing a complaint.
A signed request. Then we verify, confirm scope, and respond.
Mail a signed records or amendment request to our Augusta office (address at right) or call (201) 256-1826 and we will walk you through it. We verify your identity and confirm the scope of the request before releasing anything. Records requests are processed within 30 days; amendment requests receive a written response within 60 days.
Complaints may be addressed to our Privacy Officer at the same address, or to the U.S. Department of Health and Human Services, Office for Civil Rights.